Last Updated Date: 05 jul 2025
This Privacy Policy outlines how FundingWise collects, uses, and protects information gathered from NGOs and their supporters.
1.What We Collect
We collect and store:
Organisation details (name, registration, contact, domain)
Admin account information (email, name, role)
Supporter-generated content (campaigns, images, goals, messages)
Donor information (name, email, donation amount, comments)
Platform usage logs (IP, browser type, timestamps)
We do not collect or store payment details such as credit card numbers — these are handled by your selected gateway.
2. How We Use Your Data
We use data to:
Power and personalise your NGO’s portal
Help you moderate and manage supporter campaigns
Provide insights, analytics, and donor engagement tools
Support you via technical troubleshooting
Improve the overall FundingWise platform
We do not sell or monetise your data.
3. Donor Privacy
All donor information collected via your campaigns is visible only to your NGO unless otherwise stated on the campaign page.
Donors can opt out of marketing or follow-up messages.
4. Cookies & Tracking
We use essential cookies and anonymised analytics tools to understand how the platform is used and improve user experience.
You may disable cookies in your browser, but some features may not function optimally.
5. Data Security
We use industry-standard encryption and security protocols to store and protect your data. Access is restricted to authorised personnel only.
6. Third-Party Services
FundingWise integrates with third-party services (e.g., Stripe, Razorpay, Google Analytics). Their respective privacy policies apply when you use those services via our platform.
7. Data Retention
We retain data for as long as your account remains active. You may request deletion of data by emailing us at support@fundingwise.app
8. Your Rights
As a user or donor, you may request to:
Access your data
Correct inaccurate data
Delete your account or donor information
Opt out of communications
Requests can be sent to support@fundingwise.app
9. Policy Updates
We may revise this policy as the platform evolves. Significant changes will be communicated via email or within the dashboard.
10. Contact
Questions about this policy? Contact us at:
e-mail: support@fundingwise.app
